FCC would block mergers between cable companies that compete, Charter CEO says.
Source: Charter explains why it doesn’t compete against other cable companies | Ars Technica
Tag: Frontier Communications
ISP’s e-mail password reset system is a guy named “Shawn” | Ars Technica
Lost your e-mail password? Frontier employees will give it to you in a Web chat.
Source: ISP’s e-mail password reset system is a guy named “Shawn” | Ars Technica
Would You Order Broadband From A Company That Can’t Even Figure Out How To Let You Sign Up Online?
Frontier Communications has been growing rapidly as other large broadband providers offload their unwanted DSL customers on the company that seems happy to gobble them up. The company doesn’t have a particularly good reputation wherever it goes — especially on the customer service front — but it’s quite astounding to see that it has now, apparently, stopped offering a way to sign up for service online, forcing anyone who wants service to call or do live chat: