Would You Order Broadband From A Company That Can’t Even Figure Out How To Let You Sign Up Online?

Frontier Communications has been growing rapidly as other large broadband providers offload their unwanted DSL customers on the company that seems happy to gobble them up. The company doesn’t have a particularly good reputation wherever it goes — especially on the customer service front — but it’s quite astounding to see that it has now, apparently, stopped offering a way to sign up for service online, forcing anyone who wants service to call or do live chat:

Link (Techdirt)

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