Comcast – Ignorant and unreasonable

Comcast Sues Vermont, Insists Having To Expand Broadband Violates Its First Amendment Rights | Techdirt

Source: Comcast Sues Vermont, Insists Having To Expand Broadband Violates Its First Amendment Rights | Techdirt

Former FCC Commissioner Tries To Claim Net Neutrality Has Aided The Rise Of White Supremacy | Techdirt

“A sensible question is why civilized governments do not seek to deprive terrorists of unfettered access to the Internet…Sadly, here in America, limiting access to the Internet would be illegal under the euphemistic term “network neutrality,” the two-year-old experiment in federal regulation of the Internet…To its supporters, network neutrality is a bulwark of civilization. But network neutrality is also a shield for terrorists who seek to destroy civilization.”

Source: Former FCC Commissioner Tries To Claim Net Neutrality Has Aided The Rise Of White Supremacy | Techdirt

A Comcast billing nightmare affects woman caring for her sick father | Ars Technica UK

“People with sick or dying family members should never have to go through this.”

Source: A Comcast billing nightmare affects woman caring for her sick father | Ars Technica UK

Comcast Incorrectly Bills Customer $1,775, Tells Him To Figure It Out With His Bank | Techdirt

““[I]t does appear the Early Termination Fee (ETF) applied to your Comcast Business account was done in error,” reads the email, confirming what Robert had already been told, but at least this was in writing, so Comcast has to do something, right? Nope. “I understand you’re claiming that someone advised you Comcast would send a refund check for the last payment that was debited but this is generally not the way we handle these situations,” continues the condescending email. “We generally only issue a refund check for a disconnected account with a credit balance leftover. For your situation, you would have to dispute the payment with your bank.”

Source: Comcast Incorrectly Bills Customer $1,775, Tells Him To Figure It Out With His Bank | Techdirt

Like Comcast, Google Fiber now forces customers into arbitration | Ars Technica

Fiber customers have two months to opt out of binding arbitration clause.

Source: Like Comcast, Google Fiber now forces customers into arbitration | Ars Technica

Charter explains why it doesn’t compete against other cable companies | Ars Technica

FCC would block mergers between cable companies that compete, Charter CEO says.

Source: Charter explains why it doesn’t compete against other cable companies | Ars Technica

Comcast failed to install Internet for 10 months then demanded $60,000 in fees | Ars Technica

Tech startup needs a new office because it can’t get Comcast Internet.

Source: Comcast failed to install Internet for 10 months then demanded $60,000 in fees | Ars Technica

ISPs Are Blocking Google Fiber’s Access To Utility Poles In California | Techdirt

And while this is generally an idea that would benefit all broadband providers, it would benefit new providers like Google Fiber the most. That’s why companies like AT&T, Comcast and Time Warner Cable have been blocking this pole-attachment reform, in some cases trying to claim such policies violate their Constitutional rights. The ISPs figure that if they can’t block Google Fiber from coming to town, their lawyers can at least slow Google Fiber’s progress while they try to lock customers down in long-term contracts.

Source: ISPs Are Blocking Google Fiber’s Access To Utility Poles In California | Techdirt