During the first round of the FCC’s net neutrality comment period, the agency was absolutely swamped by public input (including ours), the vast majority of it supporting net neutrality. After the agency released a database of the comments, analysis of the comments showed that while around half were generated via “outrage-o-matic” forms from various consumer advocacy groups, once you got into the other half of the comments — almost all were in support of net neutrality. After the volume of pro-neutrality comments received ample media coverage, anti-neutrality organizations — like the Phil Kerpen’s Koch-Funded “American Commitment” — dramaticallyramped up their automated form comment efforts to try and balance the comment scales.
As we noted at the time, Kerpen and American Commitment’s efforts were jam packed with some absurd, alarmist dreck. Similarly, claims that net neutrality opponents then “won” the comment period because they purchased some wingnut e-mail lists to pad the petition were misleading as well. Perusing the FCC comments and analysis of the data, there’s really no way to conclude anything other than the fact the FCC’s efforts have broad, bipartisan public support. Like countless similar groups, American Commitment obscures its funding sources, making its ties to the broadband industry impossible to prove.
That brings us to this week, when American Commitment proudly crowed it had managed to urge 540,538 citizens to send 1,621,614 letters to Congress opposing net neutrality and basically asking for the FCC to be defunded. Except some new analysis of the latest wave of comments suggests there was some serious skulduggery afoot. As in, some of the constituent names used to sign these letters — either don’t exist or never sent letters opposing net neutrality:
“The flood of traffic seemed to raise some lawmakers’ eyebrows, including Democratic Rep. Jackie Speier of California, whose office soon determined some of the messages had come from constituents who didn’t recall sending them. Her aides pointed to a memo sent to members’ staff last week by Lockheed Martin, which manages the technology behind some lawmakers’ “contact me” Web pages. Lockheed initially said it had “some concerns regarding the messages,” including the fact that “a vast majority of the emails do not appear to have a valid in-district address.” In some cases, Lockheed also questioned the “legitimacy of the email address contact associated with the incoming message[s].”
When asked about this, Kerpen suggested that the actions are that of unspecified third party rogue agents, and that his organization knew nothing about the ploy:
“Asked about the matter, Kerpen told POLITICO that American Commitment hadn’t impersonated members’ constituents. But he said that other groups had mounted similar campaigns, and borrowed the pre-written text available on his website. “We’re aware that other groups used identical language in their campaigns and we cannot speak to those efforts,” Kerpen said. “We verified our data through postal address verification and follow up phone calls. We stand by our campaign and Congress should work to stop President [Barack] Obama’s plan to regulate the Internet at the request of these constituents.”
Whoever is to blame (and I’d imagine this entire affair is quickly forgotten in the annals of muddy neutrality lore), it certainly speaks to the quality of your argument when you need to either buy — or just outright fabricate — your support.
Category: Net Neutrality
Verizon CEO Pushing Congress For ‘Bipartisan’ Consensus That Government Should Never, Ever Stand Up To Broadband Duopolists
As part of a last ditch effort to derail the FCC’s net neutrality rules, you might recall that Senator John Thune and Representative Fred Upton earlier this year pushed an amendment to the Communications Act that they professed would codify net neutrality into law as part of a “bipartisan” proposal crafted after a painstaking public conversation. What the ISP-dictated amendment actually did was effectively gut FCC authority, pushing forth net neutrality rules significantly weaker than the already-flimsy 2010 rules Verizon sued to overturn.
Thune, Upton and the mega ISPs hoped their effort would go something like this: table some incredibly weak net neutrality rules under the pretense of consumer welfare, make a few minor concessions, then pass a still-flimsy amendment that would have killed the Title II push in the cradle. The problem is that most neutrality supporters in Congress saw this fairly-shallow ploy for what it was (or at the very least feared the wrath of a SOPA-fueled internet grassroots community). As such, Thune and Upton have had trouble getting neutrality supporters to sign off on the idea — especially without the help of fellow Senate Commerce Committee member Bill Nelson:
“On Wednesday, (Nelson) reiterated what he’s been saying for weeks: That he’s open to working with Republicans on a “truly bipartisan” bill aimed at preventing Internet providers from speeding up, slowing down or blocking Web sites. But he’ll only cooperate, he said, “provided such action fully protects consumers, does not undercut the FCC’s role and leaves the agency with flexible, forward-looking authority to respond to the changes in this dynamic broadband marketplace.”
Except that’s not happening, because that’s precisely what Thune and friends don’t want. Enter Verizon, who like AT&T and Comcast, has been desperately trying to gut FCC authority for years (and had been succeeding until recently). While Verizon did sue to overturn the 2010 rules, it wasn’t the rules themselves the telco was taking aim at (after all, it co-wrote them, and the rules had the full support of companies like AT&T and Comcast). Verizon hoped a legal win would not only gut the rules, but also FCC authority moving forward. That backfired spectacularly, given the FCC only shifted to Title II after Verizon’s lawsuits repeatedly showed you can’t regulate ISPs like common carriers — without first declaring they’re common carriers. The entire shift to title II is, quite literally, thanks to Verizon.
Fast forward to this week, and Verizon CEO Lowell McAdam fired off a letter to Thune, Upton and the other leaders of the House and Senate Commerce committees (pdf), urging Congress to take the reins and
punish the FCC for standing up to wealthy broadband companiesbegin updating “outdated and broken” telecom law. To hear Verizon’s version of history, everything was going great until the FCC came along and decided to destroy the Internet:“The broadband and mobile markets are America’s greatest ongoing success stories: 20 years of bipartisan light-touch policy consensus has led to more than $1.2 trillion in private investment, resulting in a transition from 128 kilobit dial-up connections and analog wireless voice networks in the late 1990’s to today’s near-ubiquitous 4G mobile data coverage and fixed broadband networks capable of streaming simultaneous HD movies. The FCC claimed it was addressing concerns about an open Internet, something that Congress could and can – address with clarity and finality in a two-page bipartisan bill. Instead, the FCC went far beyond open Internet rules, engaging in a radical and risky experiment to change the very policy that resulted in the United States leading the world in the Internet economy.”
Like Thune and Upton, McAdam continues to bandy around the word “bipartisan” when what they’re actually pushing is anything but. In short, Verizon wants the FCC’s authority gutted and all policy making moving forward under the authority of a Congress slathered in telco lobbying cash. Not only does McAdam want Congress to push flimsy net neutrality rules, Verizon is pushing hard for a total rewrite of the 1996 Telecom Act — because the Title II rules Verizon’s successfully used to build a massive wireless empire are “outdated and broken”:
“At its root, these are all symptoms of a problem: the existing legal regime and its accompanying regulatory processes are outdated and broken. Congress last established a clear policy framework almost 20 years ago, well before most of today’s technology was even developed. As a result, regulators are applying early 20th century tools to highly dynamic 21st century markets and technologies. Inefficiencies and collateral damage are inevitable. It is time for Congress to re-take responsibility for policymaking in the Internet ecosystem.”
And by “take responsibility,” Verizon actually means it’s time for Congress to take Verizon campaign contribution cash and write new laws ensuring that broadband industry regulators have the strength of babies, the freedom and authority of an asylum inmate, and the budget of a high-school prom committee.
The real irony of course is that regulators wouldn’t keep intervening in Verizon’s market if the telco didn’t consistently engage in behavior that made it necessary. Again, the FCC only shifted to Title II after Verizon sued to overturn its 2010, industry-friendly net neutrality rules. Similarly, the entire net neutrality conversation wouldn’t be happening if Verizon didn’t have a long, proud history of trying to block every technological innovation it deemed a threat. If Verizon’s honestly looking to affix blame for the regulatory policy chaos of the last few years, it doesn’t have to look very far.
New homeowner selling house because he can’t get Comcast Internet
One unlucky man who bought a house that can’t get wired Internet service is reportedly selling the home just months after moving in.
Seth, a software engineer who works at home, bought a house in Kitsap County, Washington, after being told by multiple Comcast employees that he could buy the Internet service he needs to do his job, according to a detailed Consumerist article yesterday. Seth also wrote a lengthy account on his blog titled, “It’s Comcastic, or: I Accidentally Bought a House Without Cable.” (The man’s last name was not given.)
“Before we even made an offer [on the house], I placed two separate phone calls; one to Comcast Business, and one to Xfinity,” Seth wrote. “Both sales agents told me that service was available at the address. The Comcast Business agent even told me that a previous resident had already had service. So I believed them.”
That turned out to be untrue. After multiple visits from Comcast technicians, he says the company told him extending its network to his house would cost $60,000, of which he would have to pay an unspecified amount. But then Comcast allegedly pulled the offer.
“After about seven weeks of pointless install appointments, deleted orders, dead ends, and vague sky-high estimates, Comcast told him that it had decided to simply not do the extension,” according to the Consumerist story. “The company wouldn’t even listen to Seth’s offers to pay for a good chunk of the cost.”
We contacted Comcast to get more details last night but haven’t heard back.
After getting nowhere with Comcast, Seth tried getting DSL Internet from CenturyLink, which told him it could provide service of up to 10Mbps.
“After that very first Comcast tech told Seth there was no cable infrastructure to his house, he contacted CenturyLink. The company promised to get him hooked up right away,” Consumerist wrote. “But then the next day he got a call informing him that his area was in ‘Permanent Exhaust’ and that CenturyLink wouldn’t be adding new customers. Of course, that didn’t stop CenturyLink from billing Seth more than $100 for service he never received and will never be able to receive. Seth then had to convince someone with CenturyLink’s billing department to zero out the account that should have never been opened.”
Besides Comcast and CenturyLink, the Kitsap Public Utility District operates a gigabit fiber network that passes near Seth’s house, Consumerist wrote. “So why can’t he just get his service from the county? Because Washington is one of the half-dozen states that forbids municipal broadband providers from selling service directly to consumers,” the article said.
Nationwide, about 20 states impose limits on municipal broadband in order to protect private Internet providers from competition. The Federal Communications Commission voted to preempt such laws in Tennessee and North Carolina after receiving petitions from municipal providers in those states but is facing a lawsuit over the decision.
Despite Throwing Money At Congress, Comcast Finds Merger Support Hard To Come By
Poor Comcast. Despite throwing millions of dollars at think tanks, consultants, PR reps, editorial writers, various front groups and a myriad of other policy tendrils, genuine, meaningful support for the company’s $45 billion Time Warner Cable acquisition is still apparently hard to come by. You might recall that last year top Comcast lobbyist “Chief Diversity Officer” David Cohen proudly crowed that support for the company’s merger was “pouring in” — though he failed to mention that Comcast was paying people for that support, and that said support largely consisted of regurgitated form letters.
Despite the money spent however, it appears that actual support in Congress for the deal is tepid to non-existent. Comcast’s hometown paper the Philadelphia Inquirer points out that whereas the NBC deal saw major support efforts by members of Congress, politicians appear to want nothing to do with this latest merger attempt
State Of Tennessee Sues The FCC For Daring To Step In And Block Its Law Blocking Muni-Broadband
Apparently the state of Tennessee really doesn’t want its citizens to have good, competitive broadband. While the FCC’s net neutrality rules keep getting all the attention, as we’ve discussed, in the long run it may be a bigger deal that the FCC (the same day it released the net neutrality rules) also started dismantling protectionist state laws that block municipal broadband. Those laws — almost all of which were written directly by big broadband players afraid of competition — make it close to impossible for local municipalities to decide that they’re going to set up true competitors. The FCC pre-empted two such state laws, including in Tennessee, where one super successful municipal broadband project, in Chattanooga, wanted to expand to other nearby places. However, Tennessee’s law blocked this.
We already noted that Rep. Marsha Blackburn was trying to pass legislation that would block the FCC’s efforts here, but the state of Tennessee has taken it up a notch and sued the FCC over the rules. You will notice that the arguments used by the state of Tennessee are almost verbatim identical to the lawsuits we wrote about yesterday challenging the FCC’s net neutrality rules:
The State of Tennessee, as a sovereign and a party to the proceeding below, is aggrieved and seeks relief on the grounds that the Order: (1) is contrary to the United States Constitution; (2) is in excess of the Commission’s authority; (3) is arbitrary, capricious, and an abuse of discretion within the meaning of the Administrative Procedure Act; and (4) is otherwise contrary to law.
Yes, this is almost word-for-word identical to the claims made about the net neutrality rules and is basically the standard language to challenge any FCC ruling.
But here’s the larger question: if you’re a resident of Tennessee who likes having fast, affordable, competitive broadband, are you happy about your tax dollars being used to sue the FCC in an effort to uphold a law written by the big broadband players, focused on blocking such competition? It seems like the current Tennessee Attorney General, Herbert Slatery, has painted a giant target on his back for a challenger who actually wants to support the public in Tennessee.
Blackburn Bill Attempts To Gut New Net Neutrality Rules. You Know, For Freedom
During the last election cycle, Representative Marsha Blackburn received $15,000 from a Verizon PAC, $25,000 from an AT&T PAC, $20,000 from a Comcast PAC, and $20,000 from the National Cable and Telecommunications Association, according to the Center for Responsive Politics. Surely that funding is only coincidentally related to Blackburn’s recent decision to rush to the defense of awful state protectionist law written by the likes of AT&T and Comcast, preventing towns and cities from doing absolutely anything about their local lack of broadband competition.
That money surely is also only tangentially related to the fact that Blackburn has also just introduced the “Internet Freedom Act” (pdf), aimed at gutting the FCC’s recently unveiled Title II-based net neutrality rules and prohibiting the agency from trying to make new ones. Whereas most of us thought net neutrality is about protecting consumers and smaller competitors from the incumbent ISP stranglehold over the last mile, Blackburn’s website informs readers that net neutrality rules harm innovators, jobs, and err — freedom:
The Cartoonist Has No Idea How Net Neutrality Works
Earlier this week, the A Good Cartoon tumblr first posted a bunch of ridiculous and misleadingpolitical cartoons about net neutrality that showed zero understanding of net neutrality. And then the person behind the site remade many of those cartoons, but replaced the words in them with “the cartoonist has no idea how net neutrality works!” For reasons unknown, the original Tumblr post that had all of them has been taken down, but many of the images are still viewable via John Hodgman’s blog, and they’re worth checking out. Here are just a few with some additional commentary (because how can I not provide some commentary…)
Right, so actually, the rules are designed to do the exact opposite of the image above. They’re designed to make sure that the big broadband access players can’t delay things and have to deliver your content faster. The idea that the FCC will be stepping between the content and people who want to see it is completely false.
I don’t even know what the original cartoonist was trying to say here, because it doesn’t even make the slightest bit of sense. The text in the original cartoon was “time’s up, next!” which makes even less sense than the first cartoon. The whole point of the new rules is to prevent broadband providers from putting these types of controls on your internet usage.
Sensing a pattern yet? All of these cartoons are pretending that the new rules insert the FCC between you and the internet. And all of them pretend that the FCC is going to do what the broadband providers themselves have said they want to do — which these rules are designed to prevent. So, yes, the cartoonist has no idea how net neutrality works.
At least this one doesn’t go for the easy (but wrong) joke pretending that the FCC is now watching what you do online. Instead, it’s claiming that there’s no reason for the FCC to “fix” anything because it’s “not broken.” But that’s only true if you ignore the attempts to break neutrality along with how the broadband providers purposely made your Netflix slow in order to get the company to pay its tolls. And, of course, it also means having to ignore what the broadband providers have been saying themselves for a decade now about how they want to double and triple charge internet services to reach end users. If you pretend all of that isn’t true, then maybe the original cartoon makes sense. But, all of it is true, so the cartoonist has no idea how net neutrality works.
FCC Approval Of Zero Rating Shows Companies Can Still Violate Neutrality Under New Rules, They Just Have To Be More Clever About It
We’ve discussed more than a few times the awful precedent set by AT&T’s Sponsored Data effort, which involves companies paying AT&T to have their service be exempt from the company’s already arbitrary usage caps. While AT&T pitches this as a wonderful boon to consumers akin to 1-800 numbers and free shipping, as VC Fred Wilson perfectly illustrated last year, it tilts the entire wireless playing field toward companies with deeper pockets that can afford to pay AT&T’s rates for cap exemption.
So how will the FCC’s new net neutrality rules impact AT&T’s plans? There’s every indication it won’t. The rules are still a few years and a few legal challenges away from becoming tangible, and in the interim, the FCC is telling companies that none of the zero rated efforts currently in play should be impacted. Meanwhile, the Netherlands, Slovenia, Norway, Chile and now Canada all realize the threat posed by zero rated apps and have passed net neutrality rules that outlaw zero rating. The FCC, in contrast, has consistently implied it sees zero rating as “creative” pricing.
That’s given AT&T the justifiable confidence to sally forth with its dangerous precedent. After all, injecting a gatekeeper like AT&T (with a generation of documented anti-competitive abuses under its belt) right into the middle of the wireless app ecosystem won’t hurt anyone, and has nothing whatsoever to do with net neutrality.
Comcast Blocks HBO Go From Working On Playstation 4, Won’t Coherently Explain Wh
About a year ago we noted how Comcast has a weird tendency to prevent its broadband users from being able to use HBO Go on some fairly standard technology, including incredibly common Roku hardware. For several years Roku users couldn’t use HBO Go if they had a Comcast connection, and for just as long Comcast refused to explain why. Every other broadband provider had no problem ensuring the back-end authentication (needed to confirm you have a traditional cable connection) worked, but not Comcast. When pressed, Comcast would only offer a generic statement saying yeah, it would try and get right on that:
“With every new website, device or player we authenticate, we need to work through technical integration and customer service which takes time and resources. Moving forward, we will continue to prioritize as we partner with various players.”
And the problem wasn’t just with Roku. When HBO Go on the Playstation 3 was released, it worked with every other TV-Everywhere compatible provider, but not Comcast. When customers complained in the Comcast forums, they were greeted with total silence. When customers called in to try and figure out why HBO Go wouldn’t work, they received a rotating crop of weird half answers or outright incorrect statements (it should arrive in 48 hours, don’t worry!).
Fast forward nearly a year since the HBO Go Playstation 3 launch, and Sony has now announced an HBO Go app for the Playstation 4 console. And guess what — when you go toactivate the app you’ll find it works with every major broadband ISP — except Comcast. Why? Comcast appears to have backed away from claims that the delay is due to technical or customer support issues, and is now telling forum visitors the hangup is related to an ambiguous business impasse:
“HBO Go availability on PS3 (and some other devices) are business decisions and deal with business terms that have not yet been agreed to between the parties. Thanks for your continued patience.”
Since every other ISP (including AT&T, Verizon, and Time Warner Cable) didn’t have a problem supporting the app, you have to assume Comcast specifically isn’t getting something from Sony or HBO it would like (read: enough money to make them feel comfortable about potentially cannibalizing traditional TV/HBO viewers). It’s a good example of how crafting net neutrality rules is only part of the conversation. It’s great to have rules, but they don’t mean much if bad or outright anti-competitive behavior can just be hidden behind half-answers and faux-technical nonsense for years on end without repercussion.
Nokia CEO: We Have To Get Rid Of Net Neutrality, Otherwise Self-Driving Cars Will Keep On Crashing Into Each Other
It would be an understatement to say that net neutrality has been in the news quite a lot recently. One of the supposed arguments against it is that requiring all data packets to be treated equally within a connection will prevent companies from offering us a cornucopia of “specialized services.” The main example cited is for medical applications — the implication being that if net neutrality is required, people are going to die. Speaking at the Mobile World Congress that is currently underway, Nokia’s CEO Rajeev Suri has come up with a novel variation on that theme, as reported by CNET (via @AdV007):
Suri emphasises that self-driving cars need to talk over wireless networks fast enough to make decisions with the split-second timing required on the roads. “You cannot prevent collisions if the data that can prevent them is still making its way through the network”, said Suri, discussing Nokia’s drive toward instantaneous low-latency communication across the network.
Yes, according to Suri, there are going to be terrible pile-ups on the roads unless we get rid of net neutrality. Leaving aside the fact that low-latency communications across the internet will come anyway — if there’s one thing that’s certain in the world of digital technology, it’s that everything gets faster and cheaper — there’s another problem with this argument.
Self-driving cars that are so reliant on such guaranteed, high-performance networks are hardly going to be very resilient in real-life situations — and certainly not the kind of system that the public will want to entrust with the lives of themselves and their families. If self-driving cars are to be widely accepted, one of their key features must be the ability to work safely even with the flakiest of internet connections. Suri’s attempt to use this emerging technology as a weapon against net neutrality instead undermines the argument for self-driving cars themselves.