EFF To Texas AG: Epson Tricked Its Customers With a Dangerous Fake Update | Electronic Frontier Foundation


Back in 2016, printing giant HP sent a deceitful, malicious update to millions of OfficeJet and OfficeJet Pro printers that disguised itself as a “security update.” Users who trusted HP and applied the update discovered to their chagrin that the update didn’t improve their printers’ security: rather, the updated printers had acquired the ability to reject cheaper ink, forcing the printer owners to throw away their third-party and refilled ink cartridges and buy new ones.Now, Epson has followed suit: in late 2016 or early 2017, Epson started sending deceptive updates to many of its printers. Just like HP, Epson disguised these updates as routine software improvements, when really they were poison pills, designed to downgrade printers so they could only work with Epson’s expensive ink systems.

Source: EFF To Texas AG: Epson Tricked Its Customers With a Dangerous Fake Update | Electronic Frontier Foundation

Epson is Using its eBay “Trusted Status” to Make Competing Ink Sellers Vanish | Electronic Frontier Foundation


It’s been just over a year since HP got caught using dirty tricks to force its customers to use its official, high-priced ink, and now it’s Epson’s turn to get in on the act.Epson claims that ink-cartridges that are compatible with its printers violate a nonspecific patent or patents in nonspecific ways, and on the strength of those vague assertions, they have convinced eBay to remove many third-party ink sellers’ products, without any scrutiny by eBay.

Source: Epson is Using its eBay “Trusted Status” to Make Competing Ink Sellers Vanish | Electronic Frontier Foundation