EFF To Texas AG: Epson Tricked Its Customers With a Dangerous Fake Update | Electronic Frontier Foundation


Back in 2016, printing giant HP sent a deceitful, malicious update to millions of OfficeJet and OfficeJet Pro printers that disguised itself as a “security update.” Users who trusted HP and applied the update discovered to their chagrin that the update didn’t improve their printers’ security: rather, the updated printers had acquired the ability to reject cheaper ink, forcing the printer owners to throw away their third-party and refilled ink cartridges and buy new ones.Now, Epson has followed suit: in late 2016 or early 2017, Epson started sending deceptive updates to many of its printers. Just like HP, Epson disguised these updates as routine software improvements, when really they were poison pills, designed to downgrade printers so they could only work with Epson’s expensive ink systems.

Source: EFF To Texas AG: Epson Tricked Its Customers With a Dangerous Fake Update | Electronic Frontier Foundation

Leave a Reply

Your email address will not be published. Required fields are marked *

18 + 2 =

This site uses Akismet to reduce spam. Learn how your comment data is processed.